Warranty Policy
Flowbin Sales and Reconditioning
Flowbin Sales and Reconditioning stands behind the quality of the products we supply. Our warranty policy ensures customers receive products that meet expected standards of performance and reliability.
1. Warranty Coverage
Products supplied by Flowbin Sales and Reconditioning are covered against manufacturing defects and structural faults for a limited period from the date of purchase.
The warranty applies only to:
Defects in materials
Manufacturing faults
Structural failure under normal use conditions
2. Warranty Limitations
The warranty does not cover damage caused by:
Improper use or handling
Chemical reactions with incompatible materials
Normal wear and tear
Unauthorized modifications or repairs
Damage during transport after delivery acceptance
3. Reconditioned Products
Reconditioned products are inspected and refurbished to ensure usability and functionality. However, minor cosmetic imperfections may be present due to prior use.
Warranty coverage for reconditioned products may differ depending on the product type.
4. Warranty Claims
To submit a warranty claim, customers must provide:
Proof of purchase
Order or invoice number
Description of the issue
Photos of the product if applicable
Claims should be submitted as soon as the issue is identified.
5. Resolution
Once the warranty claim is reviewed and approved, Flowbin Sales and Reconditioning may:
Repair the product
Replace the item
Provide a suitable alternative
Issue a refund where applicable
The resolution will depend on the nature of the defect and product availability.